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Do you wish to make a complaint against Hertfordshire Police Authority?

Whenever you come into contact with Hertfordshire Police Authority you have the right to expect a professional service that meets your needs. Should the level of service fall below expectations you have the right to complain about:
• The Authority itself, our policies or practice
• An individual Member of the Authority
• An officer of the Police Authority
• A Volunteer working on behalf of the Police Authority

If you wish to make a complaint you must do so in writing to:
      The Chief Executive
      Hertfordshire Police Authority
      Leahoe House
      Pegs Lane
      Hertford
      SG13 8DE

If you wish to make a complaint against the Chief Executive you may write directly to the Chair of the Authority at the above address. 

If you need guidance or are not satisfied with any response you receive, you may contact the Standards Board for England details are on our External Links page